Faysal Bank Branches are open for business from 9:00am to 4:30pm from Monday to Friday. On Friday, the Bank is open from 9:00am to 1:00pm and then from 2:30pm to 4:30pm.

To ensure that your banking needs are met, we also encourage you to use our multiple banking facilities which are operative and available 24/7 for your convenience and include:

• Faysal Digibank Mobile App (Android: https://bit.ly/2U7YcZ5  iOS: https://apple.co/2UkAsBb)
• Internet Banking (https://bit.ly/2UjUU4W)
• 550+ ATMs
• Call center

IVR

Our Contact Centre offers you IVR (Interactive Voice Response), a form of self-service Banking. It allows you to conduct your financial and non-financial transactions simply by dialing 021 111 06 06 06.

Our easy to access menu enables you to avail various services by following simple instructions on your phone. Now you can conduct balance inquiries or pay your electric, gas, mobile and internet bills over the phone any time you want

Contact Centre

Our Contact Centre offers personalised self-service and dedicated Phone Banking Officers catering to all your banking needs 24 hour a day, all year round even on Sundays and public holidays. Simply call 021 111 06 06 06 where we await to assist you with your banking transactions such as:

• Internal Funds Transfer
• Bill payments (electric, gas, mobile and internet bills)
• Credit Card and BTF payments
• e-Statement subscription
• SMS Alerts activation
• Mobile Banking subscription
• Balance Inquiry
• Account and Transaction inquiry
• Stop Cheque
• Pay Order / Demand Draft request
• Cheque Book request