Contact Center

All Faysal Bank branches are open for business from 9:00am to 5:00pm from Monday to Thursday. On Friday, the Bank is open from 9:00am to 12:30pm and then from 3:00pm to 5:00pm.

Now you can also enjoy our consistent and quality service on Saturdays from 9:00am to 2:00pm at selected branches. For a list of Faysal Bank Retail Branches open on Saturdays click here

Keeping in mind your hectic schedule and lifestyle we have extended our banking hours for you. Please refer to the following branches that await to serve you till 8:00pm from Monday to Friday.

  • Electronic Market Branch – Karachi
  • Tariq Road Branch – Karachi


Our Customer Interaction Centre offers you IVR (Interactive Voice Response), a form of self-service Banking. It allows you to conduct your financial and non-financial transactions simply by dialing 111 06 06 06.

Our easy to access menu enables you to avail various services by following simple instructions on your phone. Now you can conduct balance inquiries or pay your electric, gas, mobile and internet bills over the phone any time you want

Customer Interaction Centre

Our Customer Interaction Centre offers personalised self-service and dedicated Phone Banking Officers catering to all your banking needs 24 hour a day, all year round even on Sundays and public holidays. Simply call 111 06 06 06 where we await to assist you with your banking transactions such as:

  • Internal Funds Transfer
  • Bill payments (electric, gas, mobile and internet bills)
  • Credit Card and BTF payments
  • e-Statement subscription
  • SMS Alerts activation
  • Mobile Banking subscription
  • Balance Inquiry
  • Account and Transaction inquiry
  • Stop Cheque
  • Pay Order / Demand Draft request
  • Cheque Book request

ATM Network

With the network of more than 260 ATMs, Faysal Bank offers simple and convenient access to your bank accounts around the clock. You can enjoy the Faysal Bank ATM services including cash withdrawals, funds transfer, utility bills payment, balance enquiries, Mini Statement, PIN changing facility and more.

Faysal Bank ATMs can be used to:

Access your Cash 24 hours – You can withdraw Cash from any of your linked accounts * and receive a confirmation receipt of your transaction.

Funds Transfer

  • Funds transfer between your accounts with in Faysal Bank.
  • Funds transfer from one account to another account in any 1 Link members Bank.
  • Daily funds transfer limit is PKR 250,000/-.

Pay Utility Bills and get airtime – You can Pay your utility bills (SSGC, SNGPL, KESC & LESCO) and also buy airtime of your respective network (WARIDTEL, UFONE & TELENOR)

Inquiry Balance and Transaction detail – You can receive account balances and mini statement containing last 10 transactions of your bank account

PIN Change – You can conveniently change your PIN whenever you want. Your Faysal Bank Debit Card ATM Pin can now be changed on all Faysal Bank ATM network across Pakistan.

Deposit Cash ** – You can deposit cash into your account 24×7 and receive a confirmation receipt of your deposit transaction.

* Maximum 10 accounts can be linked with your Debit Card.
** Currently Cash deposit option is available at selected ATMs.

For a list of Faysal Bank ATM locations click here
For further details please call our Customer Interaction Centre or visit your branch.