Faysal aik Faisla Life Secure Plan
When was the last time you visited the doctor to get a comprehensive checkup? With our fast paced lives and increasing responsibilities, we focus less on our health with each passing day. While we work hard to provide the best possible lifestyle for our loved ones, we must not forget to first secure our own well-being, for it is only when we are taken care of that we can play our role as a supportive figure for our families.
Faysal aikFaisla Health Life Secure Plan has been developed to cover you in the event of an accident or in case you are diagnosed with a critical disease that may threaten your well-being (as per defined conditions) up to the assigned coverage limit.
Some of the salient benefits of the product include:
International General Insurance Company of Pakistan Limited (IGI), the flagship organization of the Packages Group, was established in 1953. It is listed on the Karachi and Lahore Stock Exchanges and is presently one of the leading quoted insurance companies of Pakistan. Also, registered & supervised by Securities and Exchange Commission of Pakistan.
Accidental Death Coverage
Customers are provided with accidental death coverage with corresponding Annual limit of PKR 100,000 as per the terms of your plan.
Accidental Medical Reimbursement
In case of an accident, policy holders are entitled to medical reimbursement up to PKR 10,000 for any treatment received as a result of the accident.
Critical Illness Benefit
In the event that the policy holder is diagnosed with a critical illnesses defined in the policy, the policy holder will be entitled to coverage of PKR 500,000. This coverage amount is paid regardless of the actual expenses with regard to the disease. This benefit has been designed to provide support with medical expenses in the event of being diagnosed with a serious non-preexisting disease.
In case of hospitalization, policy holders are entitled to a hospitalization income benefit of PKR 1,000 per day. This is to help with the various expenses incurred while a person is admitted at the hospital.
Benefit limits – Silver Coverage
|Accidental Medical Reimbursement||10,000|
|In Hospitalization Income (Accident & Sickness)||1,000|
Policy Premium – Silver Coverage
|Age Band||Annual Premium Rate per member|
|18 – 63||5,800|
Benefit limits – Gold Coverage
|Accidental Medical Reimbursement||20,000|
|In Hospitalization Income (Accident & Sickness)||2,000|
Policy Premium – Gold Coverage
|Age Band||Annual Premium Rate per member|
|18 – 63||11,500|
Frequently Asked Questions (FAQs)
How do I buy Faysal aikFaisla Health Care Plan?
You shall receive a call from Faysal bank Business Development Unit (BDU) for enrollment and if you are a healthy adult Pakistani of up to 59 years of age, you will be enrolled upon your acceptance. No medical examination is required.
Whom I can enroll under my policy?
Account holders can only enroll themselves this policy.
What is the General Waiting Period?
In the first policy year, coverage would be effective after fifteen (15) days once the policy has been issued and has been delivered to the Main Insured Member, except for Accidental Emergencies which will be covered from the effective date of the policy.
What is Free Look-in Period?
Free Look-in Period is a 14 days grace time after receiving the policy documents during which you can understand the terms and conditions of Faysal aikFaisla Health Care Plan and in case of any concerns, you may choose to cancel the plan and obtain a full refund of your premium paid.
Who do I contact for any complaints?
If you have any grievance regarding your insurance policy, you may contact IGI Life Insurance Ltd. on (021) 111-111- 711 or for any service related complaints, you may call our customer interaction center at 111 06 06 06 or contact your nearest branch.
What is the procedure of lodging claims?
For claims, please contact IGI Life Insurance Ltd. – Claims Manager at (021) 111-111- 711 from anywhere in Pakistan or send an email to [email protected]
In how many days will my claims be settled?
IGI Life Insurance Ltd. will settle all claims within 15 business day of completion of required documentation.
Are pre-existing medical conditions covered?
Pre-existing medical condition means any sickness, disease or injury or any symptom related to such sickness, disease or injury which has been diagnosed, treated or is under treatment or has been known, even if no medical advice or treatment was sought, before the effective date of this insurance.
Pre-existing conditions, if any, must be disclosed by the insured member at the time of enrollment. Any treatments due to pre-existing condition are not covered under this policy.
Are there any exclusions?
Expense arising from or related to Pre-existing conditions, Pregnancy and Childbirth, Outpatient treatment, congenital birth defects, war, invasion, civil unrest, infertility, cosmetic treatment, routine medical checkup and diseases not covered by the policy are not liable for claim payment. For details, please refer to the detailed terms and conditions of the product. For more details please refer to the Policy Terms and Conditions.
Are there any in-admissible conditions?
The policy is not available to people suffering from Cancer, Diabetes or HIV/AIDS
Will I be refunded the premium if I cancel the policy after Free Look period?
No premium will be refunded after the Free Look period is over.
In how many days will I receive the policy documents?
Your policy documents along with your Health card will be dispatched to you within 10 working days once the account has been debited.
What is the procedure in case I want to cancel Faysal aikFaisla Life Secure Plan?
You may either call Customer Interaction Centre at 111 06 06 06 or provide a written cancellation request by visiting any Faysal Bank branch. Premium will only be refunded if the request has been submitted within 14 days (Free Look Period) after receiving the policy document provided there is no claim.
Who is IGI Life Insurance?
International General Insurance Company of Pakistan Limited (IGI), the flagship organization of the Packages Group, was established in 1953. It is listed on the Karachi and Lahore Stock Exchanges and is presently one of the leading quoted insurance companies of Pakistan.
IGI Life Insurance Limited (Formerly American Life Insurance (Pakistan) Ltd)
Floor 13, Dolmen Executive Tower,
Marine Drive, Block 4, Clifton,
Call Centre: 92 21 3536 0040 or 92 21 111 111 711
E-mail: [email protected]
- Faysal Bank Limited (“Bank”) is acting as a distributor of the Insurance Policy on behalf of the IGI Life Insurance Ltd. (“Insurance Company”) and shall not be held responsible in any manner whatsoever to any person, including, but not limited to the Insured customer or any third party.
- The Insured Customer statement of account/application form or recorded verbal statement and Declarations will act as his/her enrollment under the program (if his/her account is charged under the program) and will govern the determination of the rightful beneficiary under this insurance coverage.
- It is clarified that the Bank shall not, under any circumstances, be liable either directly or indirectly for any obligation of the Insurance Company as the Insurer.
- Further, the Bank shall not be construed or deemed in any manner to be the agent or broker of the Insurance Company in respect of any other policy.
- In addition, the Bank shall not be either directly or indirectly liable for any obligation of the Insured Customer towards the Insurance Company in respect of the business or any policy offered to the Insured Customer. These policies shall constitute as independent contracts between the Insurance Company and the Insured Customer.
- This product brochure only gives a general outline and introduction of the benefits available under the policy. For exact terms and conditions, please refer to the Policy document.