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Contact Details

Phone Number: +92 21 111 06 06 06

WhatsApp Number: +92 310 1786 786

Email: [email protected]

Address: Faysal House, ST - 02, Shahrah-e-Faisal, Karachi, Pakistan

Fax: 02132800014

Faysal Bank Branches

Visit any FBL Bank branch near you or use our branch locator to locate a branch of your convenience.

Product Helpline

Priority Banking
Contact: 021 111 11 71 71

Global Home Remittance
Email: [email protected]
Email: [email protected]

Card facilitation Center
Email: [email protected]

Roshan Digital Accounts
Email: [email protected]
Contact: +92 21 111-11-71-71

Burraq Digital Accounts
Contact: +92 21-111-06-06-06
WhatsApp: +92 310 1786 786
Email: [email protected]

For other product's details
Contact: 021 111 06 06 06

Public Dealing Timings

Monday to Friday

9:00am to 1.00pm & 2:30pm to 5:00pm

Head Office & Registered Office

Address: Faysal House, ST-02, Shahrah-e-Faisal, Karachi.

Hotline: 021 111 747 747

Fax: 021 32795234

Share Registrar Office

Company Name: Central Depository Company of Pakistan Limited

Address: CDC House, 99-B, Block-B, S.M.C.H.S., Main Shahrah-e-Faisal, Karachi-74400.

(Toll Free) 0800-CDCPL (23275)

Email: [email protected]

Website: www.cdcpakistan.com

Regional Offices

Regional Office - South

Branch Name: Abdullah Haroon Road Branch

Address: 16 Abdullah Haroon Road, Karachi, Pakistan.

FAX: 021-35694052

PABX: 021-111-11-22-33

Regional Office - Central I

Branch Name: Main Boulevard Gulberg

Address: 69-B Main Boulevard, Gulberg | Lahore.

FAX: +92 42 35787830

PABX: 92 42 35787839 & 40 & 50

Regional Office - Central II

Branch Name: Multan Main

Address: 129/1 Old Bahawalpur Road, Multan

FAX: 061-4784490

PABX: 061-4783391, 061-4783523

Regional Office - North

Branch Name: F-7/2 Islamabad

Address: 15, Makaz F-7, Opposite Fg College For Women, F-7/2, Islamabad

FAX: 051-2651331

PABX: 051-111-11-22-33

COMPLAINTS/FEEDBACK FROM POLITICALLY EXPOSED PERSON (PEP)

In order to provide the best of services to our valued customers, our skilled staff is available to assist you in all manners and you can contact us if you have any queries, complaints and feedback at the below mentioned touch points.

Head Complaint Management Unit

Write to us at: 6th Floor, Faysal House, ST-02, Shahrah-e-Faisal, Karachi, Pakistan

Contact Number: 021-111-747-747 IP: 5411

Fax Number: 021-32800014

Email address: [email protected]

If you are not satisfied with our response to your complaint, please write:

Banking Mohtasib Pakistan

Email address: [email protected]

Address: 5th Floor, Shaheen Complex, M.R. Kiyani Road, Karachi

Contact Number: 021-99217334

Sunwai

The State Bank of Pakistan (SBP) has launched "Sunwai" complaint portal to ease lodgment of complaints with Banks. Register now at link

Email address: https://sunwai.sbp.org.pk

SBP Contact, The Joint Director

Special Unit, Consumer Protection Department

State Bank of Pakistan, I.I Chundrigar Road Karachi Pakistan

Phone Number: 021-99221935

Fax Number: 021-99221154/021-99218160

Email address: [email protected]