We offer a collections toolbox with state-of-the-art solutions that will transform client’s traditional approach to collections.

OTC Collections

All cleared funds received at our branches automatically sweep into collection account for onward credit to main designated account, backed by comprehensive MIS and support unit to ensure quick processing and attend queries on priority.

Cash / Cheque Pick-up and Delivery

In conjunction with leading CIT (cash in transit) companies and courier services in Pakistan, we successfully process cash pickup / delivery requests from client’s location(s), as per requirements.

Right Issue / IPO / Bonus Shares Tax Collections

Our entire branch network spread across 100+ cities nationwide are tagged for the collection of Right Shares/IPO application and Bonus Shares Tax collections. Funds received are credited in the designated account of client.

e-IPO processing This initiative launched in collaboration with CDC and 1Link is a state of the art facility which uses our Internet Banking/Mobile and ATM platform to provide our customers convenience to apply for Equity/Share applications through these channels without standing in queues at branches and without any restriction of banking hours.

Phone Banking (IVR)

Our Phone Banking agents are available to facilitate clients for routing their distributor/ franchisee collection, maintaining accounts with the Bank, and any other related query.

Standing Instruction via Debit Authority (SIDA)

This product allows your distributors/dealers to issue one time Standing Instructions to FBL, authorizing FBL to debit their account with designated FBL branch(s), whenever stocks/goods are released and invoices are raised by you.

E-Collections

We provide e-collection via ADC channels, such as Internet Banking, Mobile Banking and ATMs. It allows quick and easy receipt of funds, eco-friendly due to paperless receivables, immediate transfer – no more waiting from 48-72 hours from other banks, real time feature means always aware of position of funds.