Faysal Islami WhatsApp Banking.

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Faysal Islami WhatsApp Banking provide our customers a robust, scalable and secure platform for their digital banking needs. FBL customers to access banking services on round the clock basis without any geographic limitation, providing a consistent banking experience in accordance with the changing market dynamics and evolution in technology. Furthermore, by the introduction of this channel, Faysal Bank has made banking just a few clicks away on our mobile devices as well as on web without any indulgence of branch visit and call center interaction.

On Premises

Keeping in mind the strict regulations for financial institutions, on premises solution is the way to go. The system is deployed in the banks data center and works in the same way SMS, Email and other communications systems work.

Secure

Our state of the art middle-ware is built on the latest technologies with OWASP secure coding practices. FBL’s WhatsApp API is on a PCI-DSS and ISO27001 compliant network and WhatsApp guarantees End-to-End encryption.

WhatsApp Approved

We have acquired this channel vetted and cleared partner which provide WhatsApp API to end clients. Being WhatsApp approved we guarantee our customers a peace of mind that their assets including mobile number and bank account data are handled appropriately.

Highly Scalable

From linking banking services to creating PDF statements, our Banking Middle-ware provides unmatched scalability. We provide our customer a strong tech foundation, on which they can rely for their banking solutions.

Seamless and Convenient Features

Introducing the new WhatsApp Banking Menu to make your journey more convenient & effortless

Menu Number	Service Title	Sub Menu
Reply 1 for	Roshan Digital Account
		Account Balance
		Account Statement
		Complaints
		Apply for RDA Account
		Roshan Apni Car
		Investment in Islamic Naya Pakistan Certificates
Reply 2 for	Noor Card Request
		Noor Velocity Card
		Noor Blaze Card
		Nootitanium Card
		Noor Platinum Card
		Noor World Card
Reply 3 for	Discount Offerings
		PDF Sent for discount offerings
Reply 4 for	Account Balance
		Account balance is sent via WhatsApp Message
Reply 5 for	Account Statement
		1 Month
		2 Months
		3 Months
Reply 6 for	Digimall Services
		PDF Sent for digimall offerings
Reply 7 for	Apply For Consumer Financing
		Faysal Tabeer (Naya Pakistan Housing Scheme)
Reply 8 for	Nearest ATM & Branches
		Nearest ATMs
		Nearest Branches
Reply 9 for	Complaints
		Branch Banking
		Consumer Finance
		Corporate Products
		Digital Banking
		Cash Link
		Roshan Digital
Reply 10 for	Service Request
		Debit Card Activation
		WHT Certificate
		AMC Certificate
Reply 11 for	Digibank Last FPIN/OTP
		Last FPIN/OTP is sent via WhatsApp message
Reply 12 for	Conversion to Islamic Product
		Enter Last 4 edigits of Credit Card

Feature Details:

1. Roshan Digital Account (RDA)

Drop a message to Faysal Islami WhatsApp Banking at 0310-1786786 and get all your queries related to RDA answered promptly.

2. Noor Card Request

Always offering convenience!

Now request your Faysal Islami Noor Card simply through WhatsApp.

3. Discount Offers

For the latest discounts and offers on your Faysal Islami Cards, simply subscribe Faysal Islami WhatsApp banking at 0310 1786786.

4. Account Balance

Checking your Account Balance is now just a text away! WhatsApp us to know your current account balance anytime anywhere.

5. Account Statement

Simply WhatsApp us to get E-Statement of your Account instantly!

6. Digital Mall Services

Stay updated with Faysal Digimall offers through Faysal Islami WhatsApp Banking.

7. Apply for Consumer Financing

Consumer financing got you overwhelmed?

Make it easy with Faysal Islami WhatsApp Banking!

8. Nearest ATM & Branches

Having trouble locating FBL ATMs & Branches?

Faysal Islami WhatsApp Banking has got your back! WhatsApp us on 0310-1786786 and locate your nearest ATMs & Branches by simply using location service!

9. Customer Complaints

Customers are welcome to raise any query related to FBL products / services and get quick resolution without any hassle of calling us or visiting our branch simply via WhatsApp

10. Service Request

Receiving FPIN/OTP is not a hassle anymore, get your FPIN/OTP in a blink via Faysal Islami WhatsApp Banking!

11. DigiBank Last FPIN/OTP

Receiving FPIN/OTP is not a hassle anymore, get your FPIN/OTP in a blink via Faysal Islami WhatsApp Banking!

12. Conversion to Islamic Product

Convert your conventional credit card into Shariah Compliant Islamic Noor Card via Faysal Islami WhatsApp Banking!

Faysal Islami WhatsApp Banking – User Guide