Dear Customer,
At Faysal Bank, we welcome your suggestions/feedbacks/complaints, as we aim to achieve excellence through highest standards of customer services.
If you have any queries or complaints call us at our Contact Centre helpline on 111060606, available 24/7.
Tentative Turn Around Time (TAT) for handling complaints is within 7 working days and maximum 15 working days. However, in fraud related complaints, the Turn Around Time for final reply will be within 30 days.
For unsatisfactory resolution, you may write to Banking Mohtasib Pakistan in the following way:
Our hotline is available 24X7
Tel:
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ATM - Engro Polymer & Chemicals Ltd. Plant Site EZ/I/P-II-I Eastern Zone, Bin Qasim
Branch - Engro Polymer & Chemicals Ltd. Plant Site EZ/I/P-II-I Eastern Zone, Bin Qasim